Privacy Policy

1. Introduction

Welcome to Placement Consultancy ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our recruitment services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Information You Provide Directly:

• Contact Information: Full name, email address, phone number, city/location
• Professional Information: Years of experience, job preferences, educational background, resume/CV
• Application Data: Information you provide through our registration forms and application forms
• Communication Data: Messages, inquiries, and correspondence you send us via WhatsApp, email, or contact forms

Automatically Collected Information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referral source
• Cookies & Tracking: We may use cookies and similar tracking technologies to enhance your experience

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process your job application and recruitment inquiries
• To communicate with you about job opportunities, interview details, and updates
• To match you with suitable job positions based on your profile
• To send you WhatsApp messages, emails, and notifications related to opportunities
• To improve our website, services, and user experience
• To conduct data analysis and research
• To comply with legal obligations and regulations
• To prevent fraud, abuse, and other malicious activities
• To maintain and secure our website and services
• To send promotional materials and marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

With Employers:

We share your resume, profile information, and contact details with prospective employers and hiring companies that are interested in your profile or have open positions matching your qualifications.

With Service Providers:

We may share information with third-party service providers who assist us in operating our website, processing applications, and providing services (e.g., WhatsApp Business API providers, email service providers, hosting providers).

Legal Requirements:

We may disclose your information if required by law, court order, or government authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers:

If Placement Consultancy is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Important: We do NOT sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Secure data transmission using SSL/TLS encryption
• Password-protected accounts and systems
• Limited access to personal information by authorized personnel only
• Regular security audits and updates
• Compliance with data protection standards and best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use our services at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Generally:

• Application data is retained for 12 months or until the position is filled, whichever is longer
• Communication records are retained for 12-24 months
• Account information is retained while your account is active and for 12 months after account deletion
• Data may be retained longer if required by legal or regulatory obligations

You can request deletion of your data at any time, subject to legal retention requirements.

7. Your Privacy Rights and Choices

Depending on your location, you may have the following rights:

Right to Access:

You can request a copy of the personal information we hold about you.

Right to Correction:

You can request that we correct or update inaccurate information.

Right to Deletion:

You can request deletion of your personal information, subject to legal retention requirements.

Right to Opt-Out:

You can opt-out of receiving marketing communications, promotional emails, and non-essential notifications by:

• Clicking the "Unsubscribe" link in our emails
• Messaging us on WhatsApp with "STOP" to unsubscribe from messages
• Contacting us directly using the information below

Right to Data Portability:

You can request your data in a portable format suitable for transfer to another service provider.

To exercise any of these rights, please contact us at the details provided in Section 10.

8. Third-Party Links and Services

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will delete such information immediately. If you believe we have collected information from a minor, please contact us immediately.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, where required, by obtaining your consent.

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Additional Information

WhatsApp Communications:

When you interact with us via WhatsApp, please note that WhatsApp is a third-party service provider. Your communications with us may be subject to WhatsApp's privacy policies in addition to ours. We use WhatsApp Business API to send you application updates, interview details, and recruitment-related information.

User Consent:

By submitting your information through our registration form or contacting us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Data Protection Compliance:

We are committed to complying with applicable data protection laws and regulations, including requirements to protect your privacy and handle your data responsibly.

13. Grievance Redressal

If you have any privacy complaints or concerns, please reach out to us with detailed information about your concern. We will investigate and respond to your grievance within 30 days. If you are not satisfied with our response, you may escalate your concern to relevant data protection authorities.

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